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Operations Manager

Company: Humane Society of the Black Hills
Location: Rapid City
Posted on: September 3, 2019

Job Description:

Job Description-Operations Manager DEPARTMENT: Operations REPORTS TO: Executive Director DIRECTLY SUPERVISES: Kennel Supervisor, Medical, and Maintenance RESPONSIBILITIES: The Operations Manager will be responsible for ensuring the kennel operation is operating at the highest level possible while supporting the Humane Society of the Black Hills (HSBH) mission in the community. The Operations Manager is a high level management position responsible for managing and hiring kennel staff, analyzing and improving kennel processes to create a high functioning, efficient kennel operation with a focus on the efficient use of resources, decreasing costs, and driving revenue. The Operations Manager will be responsible for managing, in conjunction with the Executive Director and medical team, animal care within the shelter’s annual budget approved by the Board of Directors. Animal care includes best use of resources, humane treatment, euthanasia, and responsible animal population management in the shelter and community. New ideas, innovative programs or services directly related to animal care and/or animal population management in the community are encouraged. Operations Manager responsibilities include: Work with local veterinarians to secure services and manage costs; In coordination with the Executive Director, develop and implement strategy, policy, and procedures for the HSBH operation; Create and manage kennel budget, seeking the best price for supplies and services; manage kennel supplies and orders; Works with the Executive Director to prepare the annual budget and closely monitors income and expense throughout the year; Maintains records and statistics that include but are not limited to: animal population, adoption, euthanasia, and spay/neuter; Track and manage kennel inventory; Ensure all legal and regulatory documents are filed and HSBH is in compliance with all laws and regulations; Manage and hire kennel staff; Build alliances and partnerships with other organizations that support responsible animal management in the community and support the mission of HSBH; Acts in place of the Executive Director in his/her absence; Carries out other duties as assigned by the Executive Director. QUALIFICATIONS: • Bachelor’s Degree and/or 5 years of relevant experience • Minimum of three years of management experience, preferably within an organization of 20 or more • Demonstrated supervisory knowledge, including motivational techniques and professional development/training methods • Demonstrated program management knowledge including basic statistical methods, budget development and oversight, and knowledge of local, state and federal regulations for the workplace • Excellent interpersonal skills and a commitment to helping others reach their full potential • Ability to work in an emotionally taxing field – a positive attitude and sense of humor are essential • Willingness to work a flexible schedule including some nights and weekends KNOWLEDGE AND SKILLS: • Excellent interpersonal, organizational and motivational skills as well as the ability to work well in a fast-paced environment and handle multiple tasks at once • Excellent oral and written communication skills and a genuine desire to model and facilitate productive communication in the workplace. WORKING ENVIRONMENT: Work is performed in an animal shelter. Potential for exposure to environmental factors such as temperature variations, high noise levels, zoonotic diseases, animal waste, hazardous chemicals or chemical materials requiring OSHA Material Safety Data Sheets, anesthetics, sharp objects and potential hostile persons and/or dangerous and fractious animals. PHYSICAL REQUIREMENTS: • Ability to stay standing or active during entire shift • Ability to lift and carry objects and animals of moderate weight • Ability to lift, bend, stoop, kneel, crouch, push and other strenuous activities SCHEDULE: 40 hours per week with some nights and weekends required

Keywords: Humane Society of the Black Hills, Rapid City , Operations Manager, Other , Rapid City, South Dakota

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