Customer Service Representative/Teller (Full-time) - Rapid City

Company: Security First Bank
Location: Rapid City
Posted on: June 9, 2021

Job Description:

Apply Today.Grow with us at Security First Bank and find your future in banking. We treat you right. To be considered as an applicant please complete the online application form at the Security First Bank web site. For additional information or paper application accommodations please stop by 805 5th Street, Rapid City, SD 57701 or call 605-718-8300 Role:The Customer Service Representative will assist customers and potential customers with their banking needs; involving paying and receiving cash and other negotiable instruments, explain services, sets up new accounts, and responds to problems. Essential Functions & Responsibilities: Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; transfers amounts from customer accounts as directed. Post transactions to customer accounts and maintain customer records. Welcomes customers and provides routine information concerning services and directs customers to appropriate department for specific information and service. Balances cash drawer and daily transactions. Assist customer inquiries in person and over the phone. Open new accounts and account maintenance. Support customer online banking inquiries. Research (missing items). Review reports to ensure compliance with Government regulations and bank policies are being met. Process ACH and wire transfers. Maintain strictest confidentiality. Promote banks services and make referrals to other bank departments. Performs other job-related duties as assigned. Performance Management: Provide informed, prompt, accurate service and support to all customers and associates. Process customer transactions in accordance with bank policy. Troubleshoot and resolve customer and internal inquiries in a timely and accurate manner. Open new accounts and ensuring that all related forms and documents are completed and scanned in a timely matter.

Keywords: Security First Bank, Rapid City , Customer Service Representative/Teller (Full-time) - Rapid City, Other , Rapid City, South Dakota