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Customer Service Representative

Company: Shinesty
Location: Rapid City
Posted on: June 6, 2021

Job Description:

[Customer Support] - Anywhere in the U.S. / Generous Pay & Employee Discount - As a Customer Service Rep you'll: Handle customer support inquiries from a few different channels: text- email- phone- chat- social media; Work directly with end users to resolve issues- answer questions- and- delight; Help build knowledge base articles and other self help content that allows customers to solve their own issues; Constantly help track metrics and communicate trends; Monitor order issues such as order holds revolving around fraud- payment holds- and- order delays; ...Hiring Fast >>

Keywords: Shinesty, Rapid City , Customer Service Representative, Other , Rapid City, South Dakota

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