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HRSC Quality Compliance Specialist PSJH - HR Service Center

Company: Providence Health & Services
Location: Rapid City
Posted on: June 6, 2021

Job Description:


Providence is calling a current caregiver to develop his or her career with this new opportunity as a HRSC Quality Compliance Specialist PSJH. This role works 100% remote. Candiates for this position must reside in Alaska, Washington, Montana, Oregon or California.

Upon applying, potentially qualified applicants will receive text messages with additional questions from Modern Hire.

The HRSC Quality Compliance Specialist PSJH who will provide quality and compliance support related to the HR Service Center (HRSC) pre-employment process. Maintains current knowledge of regulatory agencies, federal and state changes pertaining to drug screening, EEO, Li-censure, and Certifications. Provides tier 1 escalation for HRSC Advisers, candidates and internal customers. Thorough understanding of job description requirements, with ability to identify and escalate discrepancies. Conducts audits and research to ensure quality compliance and data integrity. Provides field audit support related to pre-employment requirements. Thorough knowledge and ability to uphold system policies and procedures.

In this position you will:

  • Acts as first tier escalation and credentialing support for candidate and internal customers to ensure position requirements are fulfilled prior to start date.
  • Acts as a subject matter expert for several information systems utilized by HRSC and actively participates in training and enhancements for system optimization.
  • Performs on-going credentialing analysis on job descriptions and applies critical thinking to ensure regulatory requirements are met.
  • Supports position mapping where gaps occur, and maintains multiple supporting data sources; escalates to business partners as needed.
  • Delivers high quality customer service support to internal and external clients, including collaboration with SME's and business partners to ensure overall timely resolutions to inquiries or issues.
  • Uses critical thinking and root cause analysis to responds to inquiries; researches, gathers supporting information, and SME's feedback to resolve problems.
  • Knowledgeable on current actions and changes with regulatory agencies, federal and state, with specialization in HR, drug screening, EEO, licensure, certifications, I9s, and adjudications.
  • Assists with requests for field audit and survey support for pre-employment requirements.
  • Supports reporting functions by administering uploads, exports and imports; demonstrates ability to analyze results and apply logic to ensure data integrity.
  • Administer regular and ad hoc internal process audits to ensure system compliance.
  • Informs and educates HRSC on credentialing processes and compliance initiatives.
  • Supports HRSC projects and continuous improvement initiatives.
  • Assists department audit analysis and reporting needs.
  • Other projects as assigned.


Required qualifications for this position include:

  • Bachelor's Degree in related field or equivalent education/experience.
  • 2 years experience in a data quality and compliance function.
  • 2 years experience in business operations of HR.
  • Experience in analyzing data and communicating the results to the business.
  • 2 years experience monitoring and applying Federal, State and Regulatory agency requirements.

Preferred qualifications for this position include:

  • Experience in an HR environment and working with HR data.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

As expressions of Gods healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: HR Generalist

Location: Washington-Renton

Other Location(s): Montana, California, Washington, Oregon, Alaska

Req ID: 290362

Keywords: Providence Health & Services, Rapid City , HRSC Quality Compliance Specialist PSJH - HR Service Center, Other , Rapid City, South Dakota

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