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Automotive Service Manager

Company: Bridgestone Corporation
Location: Rapid City
Posted on: May 31, 2021

Job Description:

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

  • Assign and schedule work duties to auto service staff according to individual skill level
  • Serving all automotive service needs of customers
  • Oversee the hiring and training of an effective auto service team
  • Ensuring high teammate retention
  • Maintain compliance with quality standards
  • Developing customer satisfaction and retention
  • High School Diploma or equivalent
  • 4 years of auto service technical experience
  • 1 year of service manager or service writer experience
  • Problem solving - customer complaints
  • Aptitude to manage inventory, scheduling, equipment maintenance, etc.

  • Capacity to lead and coach others
  • Teammate and customer/communication skills
  • Ability to recruit and select technicians and general service teammates successfully according to store requirements

  • Willingness to continue education and remain current in automotive repair issues
  • Must have completed all the current and required BSRO store education courses & modules required for this position.
  • Must have valid automotive driver's license at all times in order to test drive customer's vehicles

Preferred:

  • 2-year degree or equivalent

Keywords: Bridgestone Corporation, Rapid City , Automotive Service Manager, Other , Rapid City, South Dakota

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