Guest Services Representative - Full time

Company: G6 hospitality
Location: Rapid City
Posted on: May 31, 2021

Job Description:

Guest Service RepresentativeMotel 6 / Studio 6About the roleCome join a company that has been growing rapidly and outperforming the market segment over the last 5 years. G6 Hospitality, which represents the Motel 6 and Studio 6 brand has initiated a system-wide renovation effort, invested in technology and has expanded globally. Specifically, within the Human Resources team we have recently made new investments in technology to better support our team members and put a greater focus on talent management, career pathing and development.What you will be doingOur Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role. Lastly, it is difficult to find any environment that offers the room for growth, defined career paths and stability that we offer our Team Members.The "top six @ 6"People excellence - exhibits a heart for service with dedication to customer service and teamworkProduct excellence - deliver a great guest experience with friendly, smiling service and a fast and accurate check inGuest excellence - cheerfully interact and assist guests with information about the property and local amenitiesGuest experience - identifies opportunities to increase revenuePartner excellence - at times, may have to perform duties of other property positions to ensure we are driving a great guest experienceOther duties - participates in all training and safety meetingsWhat we are searching forThe Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:Holds a deep heart for serviceDesire to grow in the organizationCharismatic and thoughtfulEnjoys getting to know new peopleMaintaining high standards and the appearance of the front deskOngoing communication with the General Manager to address any opportunitiesWe feel the successful candidate has these qualifications and experience:Ability to work nights and weekendsBasic reading and writing skillsBasic communication skillsAbility to work with minimal supervisionAbility to work safelyAbility to meet all employment qualifications at the time of hireWhat it's like at G6At G6 Hospitality our Team Members......Explore a fulfilling career path full of possibilitiesLearn from the best and brightest people in the hospitality industryConnect with the community, employees and leadershipAre authentic and are appreciated for who they areSmile and have someone smile back at themWhat will you have room to do?620 E Latrobe Street Rapid City, SD 57701

Keywords: G6 hospitality, Rapid City , Guest Services Representative - Full time, Other , Rapid City, South Dakota