RapidCityRecruiter Since 2001
the smart solution for Rapid City jobs

Customer Care Representative - Financial Processing

Company: Assurant
Location: Rapid City
Posted on: November 20, 2020

Job Description:

Job Description The Customer Care Associate will provide direct contact with Assurant's internal service partners while working under direct supervision and providing data entry and intermediate level support functions for Customer Service and Agency Teams. The Customer Support Associate will also be required to use internal systems for tracking, gathering information, and troubleshooting while recognizing problem areas, finding solutions, and reporting inadequacies to appropriate support personnel. Why You Should Consider This Role * You are authentic and love fostering relationships in changing landscapes * You value the autonomy to use common sense and good judgment to make decisions * You are comfortable exercising discretion * You are a self-starter, organized and can anticipate the needs of others * You are able to multi-task and prioritize projects while meeting deadlines The Details * Basic data entry * Basic communications with external customers, agents & funeral homes including inbound and outbound phone calls * Includes document handling and review to prepare files for processing * Preparing documents for mailings * Processing a limited variety of tasks or functions such as processing new business, maintaining policy files, paying claims, maintaining agent demographic information. * Prepares correspondence using standard templates * Follows standard screens and procedures to perform most tasks * Complete various internet searches * Attend required training * Collaborate with team and department members by attending team meetings and other company activities * Ability to adjust to new or changing business needs What You Will Like * The people - we care * The diversity - every day is different * The excitement - we focus on 'What Matters Most' to our customers * The difference in the value Assurant places on strong leadership * The opportunity to learn, grow and advance within our fortune 500 global company * Competitive salary What You Should Know About Us * Our uncompromising values- Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results guide the way we support our customers and work with one another * We are a Fortune 500 company employing approximately 15,000 people in 21 countries * We have over 125 years of experience innovating and adapting to the changing needs of our customers The Ideal Candidates Will Have * High School Diploma required / College degree or technical training (is a plus) * Minimum of 1 year of Customer Service experience * Ability to handle a diverse set of issues and provide a high level of customer service in a calm and professional manner * Highly autonomous and self-motivated work ethic; demonstrating sound judgment, initiative, and an ability to manage multiple priorities with a sense of urgency * Strong PC skills; well versed and extremely proficient in navigating and searching the internet * Proficient in the use of Microsoft Word and Excel * Demonstrate an ability to handle matters of a sensitive and confidential nature, and the capacity to maintain composure while working under pressure * Strong leadership skills with the ability to build a trusting work environment * Proven analytical and organization skills * Ability to meet new challenges with an open mind and an optimistic response * Ability to protect confidential and proprietary information of the company #AssurantProudSD

Keywords: Assurant, Rapid City , Customer Care Representative - Financial Processing, Other , Rapid City, South Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Surface Warfare Officer
Description: ABOUT America's Navy has the most modern, advanced fleet of ships in the entire world. Surface Warfare Officers SWOs are trained extensively to maintain and operate these ships, their crews and their (more...)
Company: Navy
Location: Rapid City
Posted on: 12/4/2020

Dedicated CDL A Truck Driver
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: US Xpress
Location: Rapid City
Posted on: 12/4/2020

Cashiers - Restaurant Team Member- 601960
Description: Restaurant Team Member - Cashier A fresh approach to work. Cashier When you join Panera LLC as a Restaurant Team Member Cashier, you join in our belief that food should not only taste good, (more...)
Company: Panera Bread
Location: Rapid City
Posted on: 12/4/2020


Class A CDL Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: US Xpress
Location: Rapid City
Posted on: 12/4/2020

CDL A Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: US Xpress
Location: Rapid City
Posted on: 12/4/2020

Class A Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: US Xpress
Location: Rapid City
Posted on: 12/4/2020

Information Professional
Description: ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Information Professionals who oversee the seamless operation (more...)
Company: Navy
Location: Rapid City
Posted on: 12/4/2020

Special Warfare Combatant-Craft Crewmen
Description: ABOUT Special Warfare Combatant-Craft Crewmen SWCC are specially trained to operate on and around rivers and coastal regions around the world. Wielding extreme firepower and a deadly skill set, SWCC (more...)
Company: Navy
Location: Rapid City
Posted on: 12/4/2020

Nuclear Operations
Description: ABOUT Nuclear technicians, power plant operators and subsystems specialists are responsible for keeping vital Naval submarines and aircraft carriers running. These highly trained, hands-on professionals (more...)
Company: Navy
Location: Rapid City
Posted on: 12/4/2020

Cath Lab Technologist - (Cath Lab Tech)
Description: Job Description amp Requirements Cath Lab Technologist - Cath Lab Tech StartDate: ASAP Available Shifts: 10 D Pay Rate: 1800.00 - 2250.00 2 years of experience. The Cath Lab Tech assists the (more...)
Company: Club Staffing
Location: Rapid City
Posted on: 12/4/2020

Log In or Create An Account

Get the latest South Dakota jobs by following @recnetSD on Twitter!

Rapid City RSS job feeds