System Administrator Hot Springs, SD South Dakota
Company: Solutions Development Center
Location: Hot Springs
Posted on: September 15, 2023
Position Title: COVID Systems Administrator
As an onsite Systems Administrator on our project, you will be
supporting the Department of Veterans' Affairs. You'll analyze
problem areas and opportunities for improvement in this mission
This position is located 100% onsite at the Veterans'
Administration facilities, including Medical Centers, with daytime
hours and potential for evening and/or weekend hours.
Duties include: Performing installation, configuration,
maintenance, testing and troubleshooting tasks in support of the IT
customers. Frequently positioning self to set up and maintain
computers and connect/pull cords from under desks and in server
Performing regular and repetitive unpacking, moving, and
installation of IT equipment weighing up to 25 pounds (or greater
with additional assistance).
Frequently traversing around large VA site campus while
transporting equipment to various office buildings.
Communicating directly with customers on site to diagnose and
resolve customer related hardware/software issues utilizing the
Service Now tool. Track and document all system changes, problems,
issues, and work tasks within Service Now.
Provisioning of newly procured endpoints to include desktops,
laptops, printers, and mobile devices. Perform imaging, desktop
support, adds/moves and changes.
Installing OS Patch installation/patch removal (if applicable), OS
upgrades and Commercially Available Off-the-Shelf (COTS)
Providing user management account support where Elevated Privileges
(EP) may be required.
Performing software application installation and configuration
based on change order instructions.
Utilizing log data and system administration tools to diagnose
system hardware and software problems, repair, and re-configure or
replace defective system components as indicated.
Performing system monitoring and analysis on assigned systems to
discover risks and inadequacies, and provide recommendations on the
need for expansion, enhancement or revision.
Utilizing Microsoft System Center Operations Manager (SCOM) and
SCOM tools to troubleshoot performance issues and deploy software
packages, to include Scripting, McAfee and other VA standard
Performing inventory functions to include managing pagers and
turn-ins including performing media sanitization, disposal and/or
turn in of equipment.
Performing routine audits of systems and software to determine
utilization and adequacy for demand, and compliance with current
hardware and software site license regulations and
Performing general maintenance activities, printer
deployment/repair, software installations, EHRM prep and equipment
refreshes. May include occasionally pulling old cables from server
room as needed.
Performing asset management to include asset inventory, audit and
tracking, asset administration and reporting, integrated IT asset
portfolio, and history and forecasting, automating the asset
management process as necessary.
May occasionally answer door and escort personnel as needed.
Experience: Experience in maintaining troubleshooting a wide
variety of systems and networks to include high volume/high
availability systems. Must have knowledge of debugging protocols
Experience with conducting routine system administration tasks and
logging data in system admin logs.
Experience with maintaining troubleshooting a wide variety of
systems and networks, including high volume or high availability
Knowledge of debugging protocols and processes
Ability to troubleshoot problems and issues identified by customers
and implement corrective actions---
Education Requirements: Bachelor's degree (computer science,
electronics engineering or other engineering or technical
discipline is required).
OR 8 years of additional relevant experience may be substituted for
Nice If You Have: Experience with the ServiceNow ticketing system a
Experience with the VA
Public Trust clearance
Full Benefit Package to include: Paid PTO
Paid Federal Government Holidays
100% Medical premium for employee
100% Dental and Vision
100% paid Life, short and long-term disability insurance for
401(k) We are an Equal Opportunity Employer
We do not discriminate in employment opportunities or practices on
the basis of race, color, religion, sex, national origin, age,
disability, genetic information or any other characteristics
protected by law.
Keywords: Solutions Development Center, Rapid City , System Administrator Hot Springs, SD South Dakota, IT / Software / Systems , Hot Springs, South Dakota
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