Guest Services - Overnight Security Lead
Company: Rapid City Best Western Ramkota Hotel
Location: Rapid City
Posted on: February 13, 2026
|
|
|
Job Description:
Job Description Job Description Regency Hotel Management Job
Description Job Title: Security LeadDepartment: Front Desk Reports
To: Front Office Manager - Maintenance Manager -Front Desk Staff on
Duty, General Manager Uniform: Security attire, name badge Position
Overview To ensure the safety of guests, employees, and the care of
the building. Serve guest needs and handle guest complaints. Be
fully knowledgeable of safety policies and procedures, emergency
and evacuation procedures assuring staff and guest safety. Mostly
overnight hours - 10PM to 7AM Essential Functions : Patrols hotel
and outside grounds and enforces safety and hotel policies and
procedures. Fills out security reports neatly and completely.
Delivers supplies to guest rooms. Handles noise complaints and
takes proper procedures. Attends to light maintenance duties and
cleaning up property. Maintains good relations with guests and
visitors. Assists front desk when needed. Secures and closes pool
area at designated time. Driver for Hotel Shuttle Other duties as
assigned. Other: Due to the cyclical nature of the hospitality
industry, employees may be required to work varying schedules to
reflect the business needs of the hotel. In addition, attendance at
all scheduled training sessions and meeting is required. Upon
employment, all employees are required to full comply with Regency
Hotel Management rules and regulations for the safe and effective
operation of the hotel’s facilities. Employees who violate hotel
rules and regulations will be subject to disciplinary action, up to
and including termination of employment. Qualifications: The
individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without
reasonable accommodation, using some other combination of
knowledge, skills and abilities. Education: High School Diploma or
GED required. Experience: Prior security experience preferred. Must
maintain neat and clean appearance and in uniform at all times.
Must possess interpersonal skills. Should be friendly and outgoing.
Must possess good communication skills and speak, write, and
understand English Must have legible handwriting. Ability to
exercise good judgment, is reliable and honest. CPR Certification
preferred. Knowledge of life/safety policies and procedures
required. Physical Requirements: Ability to lift up to fifty lbs.
Ability to walk upstairs and run Property-Specific Requirements:
This job description may be changed and updated at any time.
Keywords: Rapid City Best Western Ramkota Hotel, Rapid City , Guest Services - Overnight Security Lead, Hospitality & Tourism , Rapid City, South Dakota
